Deleting your Growney account
Growney Mind · Yevhenii Dryha
Without an account, Growney Mind keeps everything on the device only, and it is all deleted with the app. If you signed in with a Growney account, you can delete it any time.
In the app
- Open Growney Mind and go to the Me tab.
- Tap Growney account and type the number of the parental gate.
- Tap Delete account and confirm.
Deleting the account does not cancel the subscription. Cancel it in the App Store or Google Play.
Without the app
Email support@growney.app from your Growney account's email with the subject "Delete my account". If you sign in with Apple or Google, say which. We delete the account within 30 days and confirm by email.
What is deleted
- Your sign-in account and your membership of families.
- If you are the only grown-up in a family, the whole family, in the Growney and Growney Family apps too: the children's profiles, play time and linked devices.
- Your child's levels, days and map in Growney Mind live on the device only: they are deleted with the app.
What we keep, and for how long
- Database backups: up to 7 days.
- Server logs: up to 30 days.
- Support emails: up to 2 years.
- Records of the subscription purchase are kept by Apple or Google and by our subscription provider RevenueCat, as long as accounting rules and the stores require.
More about data: Privacy Policy.