Growney Mind
Help and support
Got a question or an idea, or is something not working? Write to us. We usually reply within two working days, in English, Polish or Ukrainian.
If it's about your Growney account, write from the email you sign in with.
Frequently asked questions
Who is Growney Mind for?
For children learning to read, count and think. The age picked on first launch is only a first guess: a short test sets the level, and then every activity adapts to your child's answers.
How long does a day take?
About seven minutes: seven short activities. Then Growney says that's all for today. After that your child can keep playing in the Play tab with no limit. A grown-up can change the length of the day in the cabinet.
How do I change the language or the reading language?
The Me tab: App language and Reading language. Each child has their own reading language, and it can differ from the app's language.
Does it need the internet?
No. The activities and the voice come with the app. The internet is only needed to sign in with a Growney account and to buy the subscription.
Do I need an account?
No. Without one, everything works on the device. A Growney account lets you see play time in Growney Family, set a daily limit and share one subscription across the family.
How much is it and how do I cancel?
The first week is fully open with no card. Then $1.99 a month or $17.99 a year; the store shows the exact price before you subscribe. Cancel in the App Store or Google Play. Deleting the app does not cancel the subscription.
How do I delete data or the account?
Data on the device is deleted with the app. A Growney account: Me → Growney account → Delete account. More on the Delete account page.